customer experience | On Now Digital

Dec 29, 20203 min read

5 Digital transformation New Year’s resolutions for your business

Good riddance, 2020! And hello, digital solutions. OK, we can all agree: 2020 was not a banner year for, you know, anyone. The wildfires...

Nov 17, 20203 min read

Turkey, gratitude and data-driven Black Friday shopping

How retailers use big data to get the most out of the holidays. Happy early Thanksgiving, friends! T’is the season for overeating and...

Sep 14, 20203 min read

Why data visualization matters and how to do it well

3 Best practices for easy-to-read data. A quick Google search will tell you that there are 2.5 quintillion bytes of data created every...

Aug 28, 20203 min read

Is your customer portal data secure?

5 Tips for better lab data security. Sure, it’s easy to blame Mark Zuckerberg for making the nation feel afraid to share data online....

Jul 21, 20203 min read

3 Qualities you want in a software vendor – and how to spot them

Ask these 10 questions when you’re interviewing technology partners. If you spend more than, say, 15 minutes, in the B2B world, you’ll...

Jul 8, 20204 min read

What Netflix can teach you about big data

Seriously, how do they know exactly what we like? Here we are – four months into various forms of COVID-19 shut-downs and restrictions....

Jul 1, 20203 min read

7 Design tips for a clean, engaging customer portal

Why be user-friendly when you can be the user-friendliest? Let’s be real – pretty much every digital company out there is touting that...

May 22, 20203 min read

What is CX technology?

Spoiler alert: it’s not just a passing fad. In your B2B business, where KPIs and ROI are top concerns, but your ERP and your CRM and...

May 20, 20203 min read

Invest in a customer portal your customers actually want

5 Features you won’t want to skip. Don’t shoot the messenger, but if you don’t already have a customer portal, you could be disappointing...

May 1, 20204 min read

21 Questions to ask before you begin your digital transformation.

Avoid the traps that cause many efforts to fail. We know what you’re thinking – 21 questions sounds like a lot, doesn’t it? But, do you...

Jan 29, 20203 min read

What the Super Bowl can teach you about big data

3 Takeaways for your business Ah, Super Bowl Sunday, here we come. Few events can tear our nation apart while simultaneously bringing us...

SERVICES