Aug 28, 20203 min readIs your customer portal data secure?5 Tips for better lab data security. Sure, it’s easy to blame Mark Zuckerberg for making the nation feel afraid to share data online....
Jul 1, 20203 min read7 Design tips for a clean, engaging customer portal Why be user-friendly when you can be the user-friendliest? Let’s be real – pretty much every digital company out there is touting that...
May 22, 20203 min readWhat is CX technology?Spoiler alert: it’s not just a passing fad. In your B2B business, where KPIs and ROI are top concerns, but your ERP and your CRM and...
May 20, 20203 min readInvest in a customer portal your customers actually want5 Features you won’t want to skip. Don’t shoot the messenger, but if you don’t already have a customer portal, you could be disappointing...