Oct 1, 20203 min readNo, a data warehouse is not the same thing as a database.Here’s why – plus how businesses use data warehouses. So, who’s seen the episode of Law & Order where the investigation was stalled...
Sep 14, 20203 min readWhy data visualization matters and how to do it well3 Best practices for easy-to-read data. A quick Google search will tell you that there are 2.5 quintillion bytes of data created every...
Jul 1, 20203 min read7 Design tips for a clean, engaging customer portal Why be user-friendly when you can be the user-friendliest? Let’s be real – pretty much every digital company out there is touting that...
May 22, 20203 min readWhat is CX technology?Spoiler alert: it’s not just a passing fad. In your B2B business, where KPIs and ROI are top concerns, but your ERP and your CRM and...
May 20, 20203 min readInvest in a customer portal your customers actually want5 Features you won’t want to skip. Don’t shoot the messenger, but if you don’t already have a customer portal, you could be disappointing...